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I have been using V1 of the volunteer system for some 10 years now since starting to volunteer for Caversham Good Neighbours. It is an excellent system which effectively manages bookings from our clients for doctor's and hospital appointments as well as social appointments such as Lunch clubs etc. In testing V3 it has addressed all the minor things in V1 and has added more flexibility, ease of use and functionality. Highly recommended for volunteer organizations.
I estimate that well over 90% of our bookings are now being accepted automatically by drivers, rather than us having to phone round.
It’s been game-changing.
Ironically, the unexpected consequence is that we now have office volunteers complaining that they feel underused!